Safety First
Don’t just say it, live it!

Safety is our top priority, and is everyone’s responsibility. Immediately report safety hazards or concerns to your supervisor. If an imminent hazard is present, immediately shut down the attraction or close off the area.

October 2019



  • Bradley Zimmerman – Corporate Office


  • 2019 Golden Ticket Award Winners
  • Sea life Park Voted Hawaii’s People’s Choice Award
  • Sea Life Park Public Relations Award
  • Raging Waters Sydney Supports Children’s Hospital
  • Passholder Appreciation Party at MSQ
  • Idlewild & Soakzone Celebrate Successful Summer Season at Annual Banquet
  • Live For Summer 5K Run at Raging Waters Los Angeles
  • Sea Life Park Celebrates Halloween
  • Kennywood Opens Potato Patch
  • End Zone Café opens in Kennywood


Bradley Zimmerman, Accounting Manager - Newport Beach

Bradley Zimmerman joins Palace Entertainment as Accounting Manager in the Corporate office. Prior to joining Palace Entertainment Bradley worked in the accounting team at Ingram Micro for 20 years most recently as Sr. Manager of Consolidations. He has extensive knowledge of USGAAP and has experience in the implementation and integration of different accounting systems and software.


Bradley holds a Master of Business Administration degree from the University of Southern California and a Bachelor of Science degree in Business Administration from the University of California Riverside. He enjoys spending his free time with his wife and three kids and is also an avid golfer. Please welcome Bradley to Palace Entertainment!


2019 Golden Ticket Awards

Congratulations are in order following the 2019 Golden Ticket Awards ceremony! The Golden Ticket Awards are presented annually to honor the “Best of the Best” in the amusement industry and are calculated from an international poll conducted by Amusement Today. Palace Entertainment was honored with three awards this year;

Kennywood - Best New Roller Coaster of 2019
Dutch Wonderland - Best Family Park of 2019
Kennywood - Legend Award - for consecutively taking top honors for Best Walk-through Attraction/Funhouse for Noah’s Ark.

Photo includes: Nick Paradise, Director of PR for Kennywood, Marie Ruby, Director of Ride Operations for Kennywood, Jeffrey Eisenberg, Director of Marketing for Dutch Wonderland and Rolf Paegert, Palace Entertainment COO.


Sea Life Park Voted Hawaii’s People’s Choice Award

For the second time in three years, Sea Life Park Hawaii has been awarded one of Hawaii’s Best Family Attractions with the Star Advertiser People’s Choice Award annual ballot. This award was based on over 500,000 readers who voted for their favorites under many (166) categories ranging from restaurants to retail, companies to services and health / beauty to Island attractions/activities.



Sea Life Park PR Award

The Public Relations Society of America has awarded Sea Life Park Hawaii’s Public Relations Firm, Becker Communications, Inc. the Koa Hammer 2019 Award of Excellence for Media Relations (Consumer Services); Travel and Tourism/ Hospitality for their year-long campaign supporting the Ka Moana Lu’āu, held at Sea Life Park Hawaii. The 2018 launch of the lu’āu included an integrated marketing campaign complete with multiple local news station appearances, newspaper spreads and online features in addition to an elaborate Grand Opening ceremony with a Hawaiian blessing and a welcome oli or chant from Malama Honua Public Charter School, perpetuating the mind of the navigator. Becker Communications earned 14 out of 31 entries available for the 2019 Koa Hammer Awards.


Raging Waters Sydney Support Children’s Hospital

Raging Waters Sales & Marketing Team Members, Sarah (Wonder Woman) & Wanita (Fred Flintstone), took part in The Children’s Hospital at Westmead Father’s Day event. Just one of the amazing organizations Raging Waters Sydney supports. Thank you ladies for your contribution and representing Raging Waters Sydney!


Annual Passholder Appreciation Party at Miami Seaquarium

To celebrate Annual Passholders, Miami Seaquarium hosted an appreciation party for them on September 21st. Children played with life-sized Connect Four and Checkers, they bowled, hula-hooped and danced in our play area. Passholders had the opportunity to spin the wheel and win different prizes – one of them being a dolphin encounter! The best part of it all, Flipper made a guest appearance, and everyone immediately went to him to say hello and take pictures. The event was one for the books!


Idlewild & Soakzone Celebrate Successful Summer Season at Annual Banquet

Idlewild & SoakZone Team Members gathered for a group photo during the annual End of Season Banquet on Thursday, August 15. This anticipated event is the perfect way to end the season and say thank you to all of our hard working Team Members. The day included an endless buffet of food enjoyed during Team Members lunch breaks, and once the park closed Team Members gathered for exciting games of Bingo, a DJ and dancing, and the much anticipated prize drawing. In addition, all Team Members received their annual banquet t-shirt, as well as a this year’s gift – an Idlewild & SoakZone hat (the perfect way to ‘cap’ off the season)! We cannot thank our Team Members enough for all of their dedication to the park this season as we worked to raise the bar and always “Go the Extra SMILE” in each interaction with each other and our guests!


Live For Summer 5K Run at Raging Waters Los Angeles

On September 7th, Raging Waters Los Angeles presented the inaugural Live for Summer 5K Ru! It was an early, steamy morning, when the runners took their marks for this unique 5K. The course took participants up and down hills, across a dam with picturesque views of the park and concluded with a final dash through the waterpark to the finish line. The winner was Christopher Amarillas with a time of 17:49. He was over 3 minutes ahead of the next runner and was an employee of Raging Waters Los Angeles. It was a fun day for everyone!

Photos include: Christopher Amarillas, “Winner” with Nick Hagar, GM; & Raging Waters Los Angeles Group Shot


Sea Life Park Celebrates Halloween


The Saga Continues as Sea Life Park Battles to Save the Underwater Kingdom in its Epic Tale “Legends of the Sea: Darkness Returns”


“Spook Life Park”! That is what you will be chanting when you enter the gates at our Annual Family-friendly Halloween celebration! Our Theme this year features “Legends of the Sea: The Darkness Returns” - the despicable underwater creature of debris. From last year, they have managed to spawn into many more disgusting trash-infected intruders, polluting our beautiful waters of Sea Life Park. Not only are these hideous invaders lurking in the depths of our Park, we have an insurgents of the underwater Grecian Gods and their faithful followers bestowing our parklands to defend our Sea Life Park kingdom.

Brave guests can further venture into the twilight zone and discover what dangers lie in the depths of our oceans with the Park’s special “Legends of the Sea: The Darkness Returns” show featured for one day only on Saturday, Oct. 19 at the Dolphin Lagoon and Kolohe Kai Sea Lion Show area. While dangerous debris was driven from the depths during last years’ adventure, plastic and rubbish have crept into the sea— spawning a new brew of trouble!

Festivities include trick-or-treating throughout the decorated Park grounds, a haunted theater, chilling underwater pumpkin carving by Sea Life Park divers held underneath the depths of the Shark Cave as well as spook-tacular Jack-o-lantern creations designed by the University of Hawaii School of Architecture and spooktacular decorations! Stop by the BeachBoy Lanai, you might just “hear a creature creeping up behind...” Keiki can join in special contest categories for costumes celebrating marine life and the creative use of recycled materials.


Kennywood Potato Patch opens in Heinz Field Stadium

Heinz Field, home to the Pittsburgh Steelers and host to numerous music and sport events annually is now serving Kennywood’s signature fresh-cut fries at its very own Potato Patch location. Located inside the stadium, fans can now enjoy one of the most iconic food offerings from the Steel City’s historic amusement park.


End Zone Café opens in Steelers Country at Kennywood

Park goers at Kennywood can now take a break from the action of the all-new Steelers Country and enjoy a new indoor restaurant, End Zone Café! The new café features a wide-variety of delicious game day related fare, including gourmet burgers, pierogies, tater tot baskets and more. For a true fanatic experience, guests can take the celebration outside on the Tailgate Patio, which recreates all the pregame excitement with a playful twist on traditional tailgate picnic, complete with visual references to the Heinz Field stadium site.


If you have any exciting news, announcements or events to share, a new employee to introduce, or recognition of an employee who has gone above and beyond, please email me a brief paragraph and photo if available, and we will share your news in next month’s newsletter.  

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Our Palace Mission

“To provide wholesome family entertainment that is safe, a great value, and exceeds guest expectations at every opportunity.”

Our Mission talks to the very essence of what Palace Entertainment is all about. Please keep this Mission in mind as you approach your work and make decisions that impact our guests.