Safety First
Don’t just say it, live it!

Safety is our top priority, and is everyone’s responsibility. Immediately report safety hazards or concerns to your supervisor. If an imminent hazard is present, immediately shut down the attraction or close off the area.

September 2019



  • Aquatic Team Recognized – Idlewild & Soakzone
  • End of the Year Award Show at Lake Compounce
  • New for 2020: Venus Vortex – Lake Compounce
  • Now Open: Discovery Keys at Miami Seaquarium
  • New for 2020: Bombs Away


Idlewild & SoakZone – Aquatic Team Recognized!

Congratulations to the Aquatics team at Idlewild & SoakZone for receiving three PERFECT scores during safety audits conducted by Jeff Ellis & Associates this season! This is the second year in a row that the team, led by Aquatics Manager Morgan Powell, will receive the Platinum Award for outstanding lifeguard performance by Ellis & Associates – the industry leader in waterpark safety. Idlewild & SoakZone thanks and recognizes our dedicated Aquatics team for their hard work and dedication to safety!


End of the Year Award Show at Lake Compounce

On Monday, August 12, Lake Compounce hosted their first ever End of the Year Award Show. After dinner, our seasonal team members were invited to the Starlight Theatre for the award ceremony and entertainment. Nominees were based on our 5 building blocks: Safety, Courtesy, Cleanliness, Show and Efficiency. For each category there were two award winners selected who exemplified each building block. The award winners were given a trophy, a certificate based on their actions throughout the year, and a gift card. We look forward to making this an annual event to encourage our team members to live by the building blocks every day.



New for 2020: Venus Vortex – Lake Compounce

Lake Compounce launched a teaser campaign for their new water slide on August 4, 2019 with “Something is growing by the Lake… #ItsATrap” on social media while simultaneously installing cryptic shipping boxes that were slowly eaten away by the flytraps inside at the main gate. Over the course of the week, guests engaged with the park both online and off by offering up their best guess as to what the new ride may be. With all of this buzz swarming around the park, the official announcement was picked up by all local television, many of the local newspapers, popular magazines like Travel+Leisure, and publications as far away as the UK.


NOW OPEN: Discovery Keys at Miami Seaquarium

On August 1, Miami Seaquarium unveiled its new interaction program during shark week! This new experience allows visitors to come face-to-fin with stingrays and nurse sharks in a natural mangrove forest. The new stingray and nurse shark interaction program are paired together as one program, and it will take place in the Park’s recently enhanced and transformed Discovery Keys habitat. Guests can also take advantage of the cobia and tarpon feeding, which is also located at Discovery Keys!


New for 2020: Bombs Away – Raging Waters Los Angeles, Sandcastle and Wet’n Wild Emerald Pointe

Raging Waters Los Angeles, Sandcastle and Wet’n Wild Emerald Pointe recently announced the newest addition to their world-class attraction lineup for the upcoming 2020 season – Bombs Away! Opening early next summer, Bombs Away will take brave riders to a towering height of more than six-stories. Once riders reach the top, they’ll enjoy a breathtaking view of the Park before stepping into an enclosed, launch capsule where the countdown begins for what will happen next. Within seconds, the floor below drops out, sending riders free falling at 26 feet per second through a heart-pounding adventure before reaching the runout below! Bombs Away also promises to be as thrilling to watch as it is to experience, allowing spectators to view riders taking the plunge through its vibrant, multi-colored translucent layout.

If you have any exciting news, announcements or events to share, a new employee to introduce, or recognition of an employee who has gone above and beyond, please email me a brief paragraph and photo if available, and we will share your news in next month’s newsletter.  

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Our Palace Mission

“To provide wholesome family entertainment that is safe, a great value, and exceeds guest expectations at every opportunity.”

Our Mission talks to the very essence of what Palace Entertainment is all about. Please keep this Mission in mind as you approach your work and make decisions that impact our guests.