Safety First
Don’t just say it, live it!

Safety is our top priority, and is everyone’s responsibility. Immediately report safety hazards or concerns to your supervisor. If an imminent hazard is present, immediately shut down the attraction or close off the area.

MARCH 2019



  • Alex Williams
  • Hannah Hildebrand
  • Roland Reyes


  • Al Garcia
  • Morgan Miller
  • Nathan King
  • Tina Ray
  • Tracy Peltz-Palko


  • Savage Ancient Seas Returns to MSQ
    in March 2019
  • Story Land Takes To The Slopes!
  • Story Land’s Nostalgia Night


Alex Williams, Group Sales Manager - Raging Waters San Jose

Raging Waters San Jose welcomes Alex Williams to the team as our new Group Sales Manager. Alex comes to us with an extensive background in Media and Group Sales, most recently with Global Wonderland Chinese Lantern Festivals and Bay Area Parent Magazine. Alex moved from Indianapolis back in 1982 and has been enjoying California’s coastline ever since. During his off time, Alex enjoys a good movie or book. Raging Waters San Jose is excited in having Alex join our team!
Hannah Hildebrand, Marketing Coordinator - Corporate

Hannah comes to us with experience in e-commerce and social media. Hannah is a student athlete who graduated from Cal State Fullerton in May 2018 with a Bachelor’s degree in Psychology. Post-graduation she lived abroad traveling Europe and is now excited to be back and begin her career with Palace. Watch out…she lives the “sweaty” life and will probably recruit you for a spin class or volleyball match!
Roland Reyes, Assistant General Manager - Raging Waters Los Angles

Roland started his career at Knotts Berry Farm in Buena Park and enjoyed 33 successful years with Knotts. This past January he accepted a position at Raging Waters Los Angeles as the Assistant General Manager. Roland has been married to his wife Brenda for 23 years and has a daughter Kayla who is a Junior at Northern Arizona University. He also has two dogs Harley and Bailey. Roland enjoys reading and time with family and friends and is excited to join the Palace Entertainment family.


Al Garcia, Director of Marketing - Corporate Office

Al started as the new Corporate Director of Marketing in late February. Prior to joining the Corporate Marketing Team, Al held the title of Director of Marketing & Sales at Raging Waters Los Angeles, and before that at Waterworld California in the Bay Area. Before coming to Palace in 2010, Al worked in a variety of marketing roles for Cedar Fair, Six Flags and Paramount Parks. He holds a Bachelors of Arts degree in Communications from San Francisco State University. In his spare time Al enjoys Anaheim Ducks hockey, Angel’s baseball, traveling internationally, visiting theme parks and waterparks, as well as surfing. Al is excited to take on his new role and work more closely with all of the Palace Parks’ marketing teams! Welcome Al to our Corporate Team!


Morgan Miller, Finance Administration Assistant - Idlewild & SoakZone

Morgan Miller has been promoted to the position of Finance Administrative Assistant. She began working at Idlewild in 2014 as a Ride Operator. Since then, she has worked in various leadership positions throughout the park, including Rides & Attractions Assistant Team Lead, Seasonal Supervisor, and Operations Communications Officer. She also has supported the Human Resources/Payroll department for several seasons. Morgan has an Associate Degree in Health Information Management and is excited to learn and grow, while supporting the park through her new role. In her spare time, she enjoys spending time with friends and family, especially at concerts and Pittsburgh Penguins games.


Nathan King, Marketing Manager - Dutch Wonderland

Nathan started at Dutch Wonderland in 2011 as a retail/games employee. He worked his way up to Retail’s Lead Supervisor in 2017 and in early 2019 started as the Marketing Manager. Nathan’s favorite activities include ‘coffee shop dates’ with friends, catching a movie, & keeping up with the latest fashion.”


Tina Ray, Assistant General Manager - Boomers Medford

Boomers! Medford is excited to announce the promotion of Tina Ray from Operations Manager to Assistant General Manager. Tina joined the Boomers! team in late July and since joining has shown outstanding leadership and management skills. She has taken over Food & Beverage and has consistently been able to maintain budgets and is working on exciting 2019 F&B projects to increase revenues through outside F&B which Medford currently does not have. Tina has a background in management with McDonalds and Taco Bell and has also managed staff throughout her varying positions as she is a military wife and has traveled extensively taking on management positions and challenges throughout her and her husband’s career. Her husband is now semi-retired and they have settled in New York with their 3 children ranging in ages from 14-19. Tina is excited to bring her expertise and dedication to Boomers! and is looking forward to helping grow the business and continue building up Food & Beverage at the park.


Tracy Peltz-Palko, Warehouse Supervisor – Idlewild & SoakZone

Tracy Peltz-Palko has been promoted to the position of Warehouse Supervisor, where she will coordinate Warehouse operations and support the Food & Beverage and Retail Teams. Tracy began working at Idlewild during college in 1990 as a Ride Operator. Over the years, she not only worked at Idlewild & SoakZone, but also Lake Compounce, where she worked full time in Marketing and Sales in the late 1990s. After returning to Pennsylvania to raise her family, Tracy worked part-time at Idlewild & SoakZone in Group Sales, Guest Relations and general park administration, always willing to help wherever needed. Tracy and her husband Matt, Idlewild & SoakZone’s Facilities Director, have three children, two of which also work at the park seasonally. When Tracy is not at work, she enjoys outdoor activities like hiking, walking and skiing, plus spending time with her children at various activities, including coaching gymnastics and cheer, volunteering for many school parent organizations and tap dancing.


Savage Ancient Seas Returns to MSQ in March 2019

After 75 million years of traveling, strange sea monsters will arrive to Miami Seaquarium in a prehistoric exhibit. Guests will get close to a 45-foot-long Tylosaurus, touch fossils, engage with interactive touch screens and submerse in the oceans as they were ages ago!


Story Land Takes to the Slopes!

The Story Land team took to the slopes for our winter group outing! Seasoned tubers and newbies alike raced down the lanes at Cranmore Mountain’s tubing hill, with only a few minor wipeouts. In the wise words of our beloved Cinderella, “We had laughs, thrills, and tons of fun”! Thanks to all who participated.


Story Land’s Nostalgia Night

For the first time in 10 years, Story Land is opening the gates after hours on Saturday, June 22nd from 6pm – 10pm, for an evening of childhood nostalgia! We’re going all out so guests can relive their younger years in the Land Where Fantasy Lives… without kids! They can jump on the rides they loved as a kid, then visit Cinderella in her castle and get their photo taken, just like the old days! They can kick back and enjoy an adult beverage whereas kids they sipped juice boxes, then groove to the tunes of Crush, a Dave Matthews Tribute Band. We’re very excited to put on this event for the 2019 season!


If you have any exciting news, announcements or events to share, a new employee to introduce, or recognition of an employee who has gone above and beyond, please email me a brief paragraph and photo if available, and we will share your news in next month’s newsletter.  

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Our Palace Mission

“To provide wholesome family entertainment that is safe, a great value, and exceeds guest expectations at every opportunity.”

Our Mission talks to the very essence of what Palace Entertainment is all about. Please keep this Mission in mind as you approach your work and make decisions that impact our guests.